Most used e-payment services SEA 2022, by country

According to a survey conducted by Rakuten Insight in October 2022, GoPay by Gojek was the most used e-payment service in Indonesia, with 78 percent of the respondents using it. PayPal was the most commonly used e-payment service across Southeast Asian countries, with a significant market share in Indonesia, Malaysia, the Philippines, Singapore, and Vietnam as of October 2022.

Digital payments usage in Southeast Asia

A recent report on consumer payment attitudes in Southeast Asia revealed that the adoption rate of cashless payments in the region was over 90 percent, with the highest rate in Singapore at 97 percent. It was also reported that most consumers in the region used e-payment systems for online purchases instead of in-store payments. As such, the share of consumers using e-payments for online purchases ranged from 75 to 93 percent for SEA countries. At the same time, the highest share of users utilizing e-payments in-store was in Malaysia, at less than 70 percent.

Digital payments in APAC

  The number of cashless payment transactions has steadily increased in the Asia-Pacific region, with the number expected to double in the coming years. Data shows that e-commerce websites were the most used applications of e-payments in APAC, while donations and fundraisers accounted for the lowest share of payments.