Consumers opinions on sustainable online delivery 2022, by country

Published by Daniela Coppola, Mar 6, 2024
A survey from 2022 indicated that European consumers were more concerned about the environmental footprint of e-commerce than U.S. shoppers. A carbon neutral delivery was expected by over six of ten respondents in Spain, France, and Italy, while 35 percent of U.S. respondents were willing to pay more for sustainable delivery, leaving Belgium and Netherlands at 30 and 29 percent, respectively. However, 48 percent of Italians seemed to not mind extra costs of low emissions delivery, followed by Spanish shoppers at 43 percent.

Opinions of consumers on sustainable online delivery in 2022, by country

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Sources

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Release date

January 2023

Region

Worldwide

Survey time period

autumn 2022

Number of respondents

9,004 online shoppers

Age group

18-65 years

Special properties

shoppers who ordered at least one product online in the past 3 months.

Method of interview

Online survey

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Topics

Sustainable e-commerce in Germany, Austria, and SwitzerlandSustainable e-commerce in FranceEmissions in the EUTransportation emissions in the EUDACH countries
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