According to a survey conducted in December 2021 in France, Germany, the United Kingdom, and the United States, 67 percent of responding senior company decision-makers said that ensuring data security and data protection compliance is their leading challenges with managing hybrid customer experience. Another 66 percent stated that a key challenge for the same business management is aligning teams responsible for CX on digital touchpoints vs. physical locations.
Leading challenges with managing hybrid customer experience in the United States and selected countries in Western Europe as of December 2021
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Uberall. (March 1, 2022). Leading challenges with managing hybrid customer experience in the United States and selected countries in Western Europe as of December 2021 [Graph]. In Statista. Retrieved January 06, 2025, from https://www.statista.com/statistics/1360269/top-challenges-hybrid-customer-experience/
Uberall. "Leading challenges with managing hybrid customer experience in the United States and selected countries in Western Europe as of December 2021." Chart. March 1, 2022. Statista. Accessed January 06, 2025. https://www.statista.com/statistics/1360269/top-challenges-hybrid-customer-experience/
Uberall. (2022). Leading challenges with managing hybrid customer experience in the United States and selected countries in Western Europe as of December 2021. Statista. Statista Inc.. Accessed: January 06, 2025. https://www.statista.com/statistics/1360269/top-challenges-hybrid-customer-experience/
Uberall. "Leading Challenges with Managing Hybrid Customer Experience in The United States and Selected Countries in Western Europe as of December 2021." Statista, Statista Inc., 1 Mar 2022, https://www.statista.com/statistics/1360269/top-challenges-hybrid-customer-experience/
Uberall, Leading challenges with managing hybrid customer experience in the United States and selected countries in Western Europe as of December 2021 Statista, https://www.statista.com/statistics/1360269/top-challenges-hybrid-customer-experience/ (last visited January 06, 2025)
Leading challenges with managing hybrid customer experience in the United States and selected countries in Western Europe as of December 2021 [Graph], Uberall, March 1, 2022. [Online]. Available: https://www.statista.com/statistics/1360269/top-challenges-hybrid-customer-experience/
