Consumers trust in digital services worldwide 2024, by industry

Published by Ani Petrosyan, Nov 9, 2024

According to a 2024 global survey, the banking sector was considered the most trustworthy for the security of consumers' information. Over 44 percent of consumers worldwide stated they trusted the digital banking and financial services sector with their data. Healthcare providers were the second-most trusted industry in the digital services sector, with 41 percent of the respondents indicating this sector as among the most secure.

Share of consumers worldwide that trust digital services in 2024, by industry

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Sources

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Release date

February 2024

Region

Worldwide

Survey time period

2024

Number of respondents

21,006 respondents

Age group

18 years and older

Supplementary notes

The source does not specify the exact time of the research

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Statistics on " Trust in healthcare worldwide "

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Overview

4

Healthcare institutes

5

Healthcare subsector

5

Health professionals

4

Technology and Artifical intelligence

6

COVID-19 and trust

7

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Trust in healthcare worldwide False news worldwideTrust in media in EuropeTrust in media in FranceMisinformation on social media
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