In 2022, the most used Customer Relationship Management tool in Peru was the one provided by Salesforce. At the same time, five percent of respondents stated that their company used CRM tools provided by Oracle.
Use and management of main Customer Relationship Management (CRM) tools in Peru in 2022, by provider**
Directors, managers, strategists and other executives from the Commercial and Marketing sector
Supplementary notes
* Between August 16 and September 9, 2022, 101 responses were obtained from specialists from B2B, B2C and B2B2C companies. From September 9 to September 16, 2022, another 6 interviews were conducted with specialists in CRM and Digital Strategy.
** Only 60 percent of total surveyed respondents stated that their company used a CRM platform.
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Neo Consulting. (December 12, 2022). Use and management of main Customer Relationship Management (CRM) tools in Peru in 2022, by provider** [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1358107/peru-crm-tools-used-by-provider/
Neo Consulting. "Use and management of main Customer Relationship Management (CRM) tools in Peru in 2022, by provider**." Chart. December 12, 2022. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1358107/peru-crm-tools-used-by-provider/
Neo Consulting. (2022). Use and management of main Customer Relationship Management (CRM) tools in Peru in 2022, by provider**. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1358107/peru-crm-tools-used-by-provider/
Neo Consulting. "Use and Management of Main Customer Relationship Management (Crm) Tools in Peru in 2022, by Provider**." Statista, Statista Inc., 12 Dec 2022, https://www.statista.com/statistics/1358107/peru-crm-tools-used-by-provider/
Neo Consulting, Use and management of main Customer Relationship Management (CRM) tools in Peru in 2022, by provider** Statista, https://www.statista.com/statistics/1358107/peru-crm-tools-used-by-provider/ (last visited December 22, 2024)
Use and management of main Customer Relationship Management (CRM) tools in Peru in 2022, by provider** [Graph], Neo Consulting, December 12, 2022. [Online]. Available: https://www.statista.com/statistics/1358107/peru-crm-tools-used-by-provider/
