About 45 percent of grocery retailers in the U.S. and UK said they were not satisfied with the digital tools and customer experience they are providing. In contrast, only about one-third of general merchandise retailers were not satisfied with the status quo in these areas.
Satisfaction with their digital tools and customer experience among grocery retailers in the United States and the United Kingdom (UK) in 2022
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PYMNTS. (October 17, 2022). Satisfaction with their digital tools and customer experience among grocery retailers in the United States and the United Kingdom (UK) in 2022 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1356713/grocery-retailers-satisfaction-with-digital-tools/
PYMNTS. "Satisfaction with their digital tools and customer experience among grocery retailers in the United States and the United Kingdom (UK) in 2022." Chart. October 17, 2022. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1356713/grocery-retailers-satisfaction-with-digital-tools/
PYMNTS. (2022). Satisfaction with their digital tools and customer experience among grocery retailers in the United States and the United Kingdom (UK) in 2022. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1356713/grocery-retailers-satisfaction-with-digital-tools/
PYMNTS. "Satisfaction with Their Digital Tools and Customer Experience among Grocery Retailers in The United States and The United Kingdom (Uk) in 2022." Statista, Statista Inc., 17 Oct 2022, https://www.statista.com/statistics/1356713/grocery-retailers-satisfaction-with-digital-tools/
PYMNTS, Satisfaction with their digital tools and customer experience among grocery retailers in the United States and the United Kingdom (UK) in 2022 Statista, https://www.statista.com/statistics/1356713/grocery-retailers-satisfaction-with-digital-tools/ (last visited November 22, 2024)
Satisfaction with their digital tools and customer experience among grocery retailers in the United States and the United Kingdom (UK) in 2022 [Graph], PYMNTS, October 17, 2022. [Online]. Available: https://www.statista.com/statistics/1356713/grocery-retailers-satisfaction-with-digital-tools/
