More than half of convenience store retailers in the United States and the United Kingdom were satisfied with the state of their digital tools and customer experience. According to the results of a 2022 study, only about 16 percent of the respondents said they were not happy with either.
Satisfaction with their digital tools and customer experience among convenience store retailers in the United States and the United Kingdom (UK) in 2022
Characteristic
Share of retailers
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PYMNTS. (October 17, 2022). Satisfaction with their digital tools and customer experience among convenience store retailers in the United States and the United Kingdom (UK) in 2022 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1356712/convenience-store-retailers-satisfaction-with-digital-tools/
PYMNTS. "Satisfaction with their digital tools and customer experience among convenience store retailers in the United States and the United Kingdom (UK) in 2022." Chart. October 17, 2022. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1356712/convenience-store-retailers-satisfaction-with-digital-tools/
PYMNTS. (2022). Satisfaction with their digital tools and customer experience among convenience store retailers in the United States and the United Kingdom (UK) in 2022. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1356712/convenience-store-retailers-satisfaction-with-digital-tools/
PYMNTS. "Satisfaction with Their Digital Tools and Customer Experience among Convenience Store Retailers in The United States and The United Kingdom (Uk) in 2022." Statista, Statista Inc., 17 Oct 2022, https://www.statista.com/statistics/1356712/convenience-store-retailers-satisfaction-with-digital-tools/
PYMNTS, Satisfaction with their digital tools and customer experience among convenience store retailers in the United States and the United Kingdom (UK) in 2022 Statista, https://www.statista.com/statistics/1356712/convenience-store-retailers-satisfaction-with-digital-tools/ (last visited August 25, 2024)
Satisfaction with their digital tools and customer experience among convenience store retailers in the United States and the United Kingdom (UK) in 2022 [Graph], PYMNTS, October 17, 2022. [Online]. Available: https://www.statista.com/statistics/1356712/convenience-store-retailers-satisfaction-with-digital-tools/