Retailers in the United States and the United Kingdom (UK) were generally satisfied with the status quo in regard to the digital tools and customer experience they provided. Only about 16 percent of the respondents said they were not happy with either their digital tools or customer experiences.
Satisfaction with their digital tools and customer experience among retailers in the United States and the United Kingdom (UK) in 2022
Characteristic
Share of retailers
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PYMNTS. (October 17, 2022). Satisfaction with their digital tools and customer experience among retailers in the United States and the United Kingdom (UK) in 2022 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1356710/retailer-satisfaction-with-digital-tools-and-customer-experience/
PYMNTS. "Satisfaction with their digital tools and customer experience among retailers in the United States and the United Kingdom (UK) in 2022." Chart. October 17, 2022. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1356710/retailer-satisfaction-with-digital-tools-and-customer-experience/
PYMNTS. (2022). Satisfaction with their digital tools and customer experience among retailers in the United States and the United Kingdom (UK) in 2022. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1356710/retailer-satisfaction-with-digital-tools-and-customer-experience/
PYMNTS. "Satisfaction with Their Digital Tools and Customer Experience among Retailers in The United States and The United Kingdom (Uk) in 2022." Statista, Statista Inc., 17 Oct 2022, https://www.statista.com/statistics/1356710/retailer-satisfaction-with-digital-tools-and-customer-experience/
PYMNTS, Satisfaction with their digital tools and customer experience among retailers in the United States and the United Kingdom (UK) in 2022 Statista, https://www.statista.com/statistics/1356710/retailer-satisfaction-with-digital-tools-and-customer-experience/ (last visited August 24, 2024)
Satisfaction with their digital tools and customer experience among retailers in the United States and the United Kingdom (UK) in 2022 [Graph], PYMNTS, October 17, 2022. [Online]. Available: https://www.statista.com/statistics/1356710/retailer-satisfaction-with-digital-tools-and-customer-experience/