Return of fake cosmetics purchased in store India 2022

Published by A. Minhas, Feb 13, 2024
In December 2022, according to a survey on fake cosmetics purchased online in India, 35 percent of consumers were not able to return the product purchased from a department, beauty, or general store. However, 25 percent of respondents experienced a smooth return as the product purchased was from a company store.

Return of fake cosmetics purchased in store or market in India as of December 2022

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Release date

December 2022

Region

India

Survey time period

as of December 20, 2022

Number of respondents

9,732 respondents

Special properties

across 305 districts in India

Method of interview

Online survey

Supplementary notes

Survey question: In the last 3 years, when you or a family member figured out that the cosmetic(s) purchased from a store or market was fake or counterfeit, how did the return process work?

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