According to the findings of a worldwide survey conducted in late 2021, about nine percent of consumers in the U.S. used their smartphones to locate a product while shopping in-store.
Share of consumers who use smartphones to locate products in-store in selected countries in 2021
Characteristic
Share of retailers
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PYMNTS. (September 24, 2022). Share of consumers who use smartphones to locate products in-store in selected countries in 2021 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1356558/smartphone-usage-in-store-to-locate-products/
PYMNTS. "Share of consumers who use smartphones to locate products in-store in selected countries in 2021." Chart. September 24, 2022. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1356558/smartphone-usage-in-store-to-locate-products/
PYMNTS. (2022). Share of consumers who use smartphones to locate products in-store in selected countries in 2021. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1356558/smartphone-usage-in-store-to-locate-products/
PYMNTS. "Share of Consumers Who Use Smartphones to Locate Products In-store in Selected Countries in 2021." Statista, Statista Inc., 24 Sep 2022, https://www.statista.com/statistics/1356558/smartphone-usage-in-store-to-locate-products/
PYMNTS, Share of consumers who use smartphones to locate products in-store in selected countries in 2021 Statista, https://www.statista.com/statistics/1356558/smartphone-usage-in-store-to-locate-products/ (last visited August 25, 2024)
Share of consumers who use smartphones to locate products in-store in selected countries in 2021 [Graph], PYMNTS, September 24, 2022. [Online]. Available: https://www.statista.com/statistics/1356558/smartphone-usage-in-store-to-locate-products/