Small and medium-sized e-commerce companies tend to have fewer payment methods available for customers than larger firms. A survey of merchants involved in e-commerce fraud and payment management worldwide showed that, on average, mid-market and large enterprises offered 4.5 to 5 means of payment to their clients. In contrast, smaller businesses had an average of 4.2 payment methods. Small and midsize companies also had a much lower average number of payment methods added in the previous 12 months, at only 1.7 new payment options.
Average number of payment methods accepted and recently added by e-commerce merchants worldwide in 2022, by business size
1,072 merchants involved in e-commerce fraud and payment management*
Supplementary notes
* The study included retailers in North America (41 percent), Europe (25 percent), Asia-Pacific (17 percent), and Latin America (17 percent).
The source breaks down the size of online businesses as follows:
- SMB (50,000 to 5 million U.S. dollars)
- Mid-Market (5 million to 50 million U.S. dollars)
- Enterprise (50 million U.S. dollars or more)
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CyberSource. (May 19, 2023). Average number of payment methods accepted and recently added by e-commerce merchants worldwide in 2022, by business size [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1350706/payment-methods-e-commerce-merchants-business-size/
CyberSource. "Average number of payment methods accepted and recently added by e-commerce merchants worldwide in 2022, by business size." Chart. May 19, 2023. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1350706/payment-methods-e-commerce-merchants-business-size/
CyberSource. (2023). Average number of payment methods accepted and recently added by e-commerce merchants worldwide in 2022, by business size. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1350706/payment-methods-e-commerce-merchants-business-size/
CyberSource. "Average Number of Payment Methods Accepted and Recently Added by E-commerce Merchants Worldwide in 2022, by Business Size." Statista, Statista Inc., 19 May 2023, https://www.statista.com/statistics/1350706/payment-methods-e-commerce-merchants-business-size/
CyberSource, Average number of payment methods accepted and recently added by e-commerce merchants worldwide in 2022, by business size Statista, https://www.statista.com/statistics/1350706/payment-methods-e-commerce-merchants-business-size/ (last visited December 21, 2024)
Average number of payment methods accepted and recently added by e-commerce merchants worldwide in 2022, by business size [Graph], CyberSource, May 19, 2023. [Online]. Available: https://www.statista.com/statistics/1350706/payment-methods-e-commerce-merchants-business-size/
