Manual order review is set to remain a core fraud management strategy for at least 24 percent of large e-commerce enterprises worldwide, a 2023 study showed. On the other hand, small and midsize businesses (SMBs) leaned more towards eliminating manual reviews than companies of other sizes, with 19 percent of SMBs choosing this strategy. Manual order review is a measure that can prevent cases of online fraud or scams.
Role of manual order review in e-commerce merchant fraud management strategies worldwide in 2022, by business size
* Involved in eCommerce fraud and payment management.
The study included retailers in North America (41 percent), Europe (25 percent), Asia-Pacific (17 percent), and Latin America (17 percent).
The source breaks down the size of online businesses as follows:
- SMB (50,000 to 5 million U.S. dollars)
- Mid-Market (5 million to 50 million U.S. dollars)
- Enterprise (50 million U.S. dollars or more)
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
CyberSource. (May 19, 2023). Role of manual order review in e-commerce merchant fraud management strategies worldwide in 2022, by business size [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1350623/manual-order-review-e-commerce-fraud-management-strategy/
CyberSource. "Role of manual order review in e-commerce merchant fraud management strategies worldwide in 2022, by business size." Chart. May 19, 2023. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1350623/manual-order-review-e-commerce-fraud-management-strategy/
CyberSource. (2023). Role of manual order review in e-commerce merchant fraud management strategies worldwide in 2022, by business size. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1350623/manual-order-review-e-commerce-fraud-management-strategy/
CyberSource. "Role of Manual Order Review in E-commerce Merchant Fraud Management Strategies Worldwide in 2022, by Business Size." Statista, Statista Inc., 19 May 2023, https://www.statista.com/statistics/1350623/manual-order-review-e-commerce-fraud-management-strategy/
CyberSource, Role of manual order review in e-commerce merchant fraud management strategies worldwide in 2022, by business size Statista, https://www.statista.com/statistics/1350623/manual-order-review-e-commerce-fraud-management-strategy/ (last visited December 21, 2024)
Role of manual order review in e-commerce merchant fraud management strategies worldwide in 2022, by business size [Graph], CyberSource, May 19, 2023. [Online]. Available: https://www.statista.com/statistics/1350623/manual-order-review-e-commerce-fraud-management-strategy/
