Direct-to-consumer (D2C) subscriptions have been impacted by rising costs, product availability, and irregular deliveries in the United States, according to a survey conducted in early 2022. These issues negatively affected over 30 percent of customers, leading to a decrease in loyalty to D2C subscriptions. On the other hand, 60 percent of customers said they had not been impacted by such problems.
Influence of increasing costs, product availability, and irregular deliveries on direct-to-consumer (D2C) subscription customer loyalty in the United States in 2022
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PYMNTS. (May 10, 2022). Influence of increasing costs, product availability, and irregular deliveries on direct-to-consumer (D2C) subscription customer loyalty in the United States in 2022 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1346712/d2c-subscription-customer-loyalty-united-states/
PYMNTS. "Influence of increasing costs, product availability, and irregular deliveries on direct-to-consumer (D2C) subscription customer loyalty in the United States in 2022." Chart. May 10, 2022. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1346712/d2c-subscription-customer-loyalty-united-states/
PYMNTS. (2022). Influence of increasing costs, product availability, and irregular deliveries on direct-to-consumer (D2C) subscription customer loyalty in the United States in 2022. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1346712/d2c-subscription-customer-loyalty-united-states/
PYMNTS. "Influence of Increasing Costs, Product Availability, and Irregular Deliveries on Direct-to-consumer (D2c) Subscription Customer Loyalty in The United States in 2022." Statista, Statista Inc., 10 May 2022, https://www.statista.com/statistics/1346712/d2c-subscription-customer-loyalty-united-states/
PYMNTS, Influence of increasing costs, product availability, and irregular deliveries on direct-to-consumer (D2C) subscription customer loyalty in the United States in 2022 Statista, https://www.statista.com/statistics/1346712/d2c-subscription-customer-loyalty-united-states/ (last visited December 30, 2024)
Influence of increasing costs, product availability, and irregular deliveries on direct-to-consumer (D2C) subscription customer loyalty in the United States in 2022 [Graph], PYMNTS, May 10, 2022. [Online]. Available: https://www.statista.com/statistics/1346712/d2c-subscription-customer-loyalty-united-states/
