In Turkey, the main issue the customers of fixed-line telephone services were having was related to subscription processes , measuring at about 48 percent as of the first quarter of 2023. A further 38 percent of the customer complaints were about problems with connection or service quality.
Distribution of consumer complaints regarding fixed-line telephone services in Turkey in 1st quarter 2023, by reason
Characteristic
Share of complaints
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Information and Communication Technologies Authority. (July 10, 2023). Distribution of consumer complaints regarding fixed-line telephone services in Turkey in 1st quarter 2023, by reason [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1346179/turkey-share-of-complaints-regarding-fixed-line-telephone-by-reason/
Information and Communication Technologies Authority. "Distribution of consumer complaints regarding fixed-line telephone services in Turkey in 1st quarter 2023, by reason." Chart. July 10, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1346179/turkey-share-of-complaints-regarding-fixed-line-telephone-by-reason/
Information and Communication Technologies Authority. (2023). Distribution of consumer complaints regarding fixed-line telephone services in Turkey in 1st quarter 2023, by reason. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1346179/turkey-share-of-complaints-regarding-fixed-line-telephone-by-reason/
Information and Communication Technologies Authority. "Distribution of Consumer Complaints regarding Fixed-line Telephone Services in Turkey in 1st Quarter 2023, by Reason." Statista, Statista Inc., 10 Jul 2023, https://www.statista.com/statistics/1346179/turkey-share-of-complaints-regarding-fixed-line-telephone-by-reason/
Information and Communication Technologies Authority, Distribution of consumer complaints regarding fixed-line telephone services in Turkey in 1st quarter 2023, by reason Statista, https://www.statista.com/statistics/1346179/turkey-share-of-complaints-regarding-fixed-line-telephone-by-reason/ (last visited July 22, 2024)
Distribution of consumer complaints regarding fixed-line telephone services in Turkey in 1st quarter 2023, by reason [Graph], Information and Communication Technologies Authority, July 10, 2023. [Online]. Available: https://www.statista.com/statistics/1346179/turkey-share-of-complaints-regarding-fixed-line-telephone-by-reason/