Revenue of Capita plc worldwide 2008-2023

In 2023, Capita plc generated a revenue of approximately 2.81 billion British pounds. The British business process outsourcing and professional services company reported a record revenue of approximately 4.7 billion British pounds in 2015, however since then the turnover of the company has decreased annually. The workforce of Capita also peaked in 2015 and has decreased annually since then.

A varied outreach

Capita plc has been involved in several different market verticals of professional services and outsourcing, including significant work for the UK government. This has included NHS services and a recruiting contract for the British army. Like Capita plc, Mitie, another British outsourcing company under contract from the UK government, has also regularly generated an annual revenue of several billion British pounds. Mitie have been involved in the management of immigration removal centers in the United Kingdom, as well as the running of COVID-19 testing sites during the coronavirus pandemic.

UK government expenditures

As the cost of living crisis in the United Kingdom deepened between 2022 and 2023, public sector expenditure on unemployment benefits has continued to fall dramatically whilst expenditure on contracts awarded to the aforementioned PLCs has continued to be substantial. Almost three quarters of the British public surveyed in 2022 were dissatisfied with the government’s response to the cost of living crisis.