In 2022, free shipping was the most important factor for U.S. consumers (59 percent) when choosing an online retailer to shop from for the holiday season. Competitive pricing came next, with 52 percent of consumers reporting it as a factor to consider. Additionally, 32 percent reported delivery speed being of importance.
Most important factors when choosing an online retailer for holiday shopping in the United States in 2022
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Digital Commerce 360. (October 18, 2022). Most important factors when choosing an online retailer for holiday shopping in the United States in 2022 [Graph]. In Statista. Retrieved October 02, 2024, from https://www.statista.com/statistics/1345139/us-main-factors-choosing-retailer-online-holiday-shopping/
Digital Commerce 360. "Most important factors when choosing an online retailer for holiday shopping in the United States in 2022." Chart. October 18, 2022. Statista. Accessed October 02, 2024. https://www.statista.com/statistics/1345139/us-main-factors-choosing-retailer-online-holiday-shopping/
Digital Commerce 360. (2022). Most important factors when choosing an online retailer for holiday shopping in the United States in 2022. Statista. Statista Inc.. Accessed: October 02, 2024. https://www.statista.com/statistics/1345139/us-main-factors-choosing-retailer-online-holiday-shopping/
Digital Commerce 360. "Most Important Factors When Choosing An Online Retailer for Holiday Shopping in The United States in 2022." Statista, Statista Inc., 18 Oct 2022, https://www.statista.com/statistics/1345139/us-main-factors-choosing-retailer-online-holiday-shopping/
Digital Commerce 360, Most important factors when choosing an online retailer for holiday shopping in the United States in 2022 Statista, https://www.statista.com/statistics/1345139/us-main-factors-choosing-retailer-online-holiday-shopping/ (last visited October 02, 2024)
Most important factors when choosing an online retailer for holiday shopping in the United States in 2022 [Graph], Digital Commerce 360, October 18, 2022. [Online]. Available: https://www.statista.com/statistics/1345139/us-main-factors-choosing-retailer-online-holiday-shopping/