As of March 2023, Iliad Group recorded the highest costumer satisfaction, counting 99 percent of interviewees answering that they were either "very satisfied" or "satisfied". By contrast, four percent of respondents using Vodafone claimed not be satisfied at all with the telecoms provider.
Customer satisfaction with leading mobile operators in Italy as of March 2023
Characteristic
Very satisfied
Satisfied
Not satisfied
Not at all satisfied
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Iliad. (April 28, 2023). Customer satisfaction with leading mobile operators in Italy as of March 2023 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1345131/customer-satisfaction-by-mobile-operator-italy/
Iliad. "Customer satisfaction with leading mobile operators in Italy as of March 2023." Chart. April 28, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1345131/customer-satisfaction-by-mobile-operator-italy/
Iliad. (2023). Customer satisfaction with leading mobile operators in Italy as of March 2023. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1345131/customer-satisfaction-by-mobile-operator-italy/
Iliad. "Customer Satisfaction with Leading Mobile Operators in Italy as of March 2023." Statista, Statista Inc., 28 Apr 2023, https://www.statista.com/statistics/1345131/customer-satisfaction-by-mobile-operator-italy/
Iliad, Customer satisfaction with leading mobile operators in Italy as of March 2023 Statista, https://www.statista.com/statistics/1345131/customer-satisfaction-by-mobile-operator-italy/ (last visited August 24, 2024)
Customer satisfaction with leading mobile operators in Italy as of March 2023 [Graph], Iliad, April 28, 2023. [Online]. Available: https://www.statista.com/statistics/1345131/customer-satisfaction-by-mobile-operator-italy/