Grievances resolved under PM-JAY in India 2020-2021

Published by A. Minhas, Jul 12, 2023
From September 2020 to July 2021, about eight thousand grievances were registered under the CGRMS portal, wherein 88 percent of the grievances were resolved on the portal. On the other hand, over one thousand grievances were registered on CPGRAMS portal, and 96 percent of the grievances were resolved.

Grievances resolved through online monitoring systems under PM-JAY in India between 2020 and 2021

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Release date

December 2021

Region

India

Survey time period

September 2020 to July 2021

Supplementary notes

*CGRMS: Central Grievance Redressal Management System
**CPGRMS: Centralized Public Grievance Redressal Monitoring System.

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