Inflation impact on online payment use Austria 2022

Cost of living in 2022 changed payment behavior for online shopping in Austria, with nearly five out of 10 respondents now using credit cards more often. This was according to a survey held in 10 different countries across North America, Europa and Latin America, and purely asked on whether cost of living had changed payment behavior in those countries. Credit cards, BNPL, and crypto were all used more often, but neither saw the largest growth: 53 percent of respondents who changed their payment habits because of the rising cost of living in 2022 were paying online with digital wallets more often than they did in the previous year. Note that the source separates a digital wallet - citing Skrill and NETELLER as examples - from a mobile wallet - to which it assigns Google Pay and Apple Pay.

Share of consumers in Austria who indicated that increasing cost of living changed their preferred online payment methods in 2022

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Release date

June 2022

More information

Region

Austria

Survey time period

April 2022

Number of respondents

1,007 (302 of whom changed payments)

Special properties

Consumers; Figures on individual payment methods refer to those consumers who indicated they have changed their payment habits

Method of interview

Email survey

Supplementary notes

The figures shown here are from two separate, but connected survey questions. These were phrased by the source as follows:

"Has the rising cost of living impacted your choice of payment method for online purchases?";
"You have said you have changed the way you use certain online payment methods. Which payment methods are you using more often?"

The source does not provide information regarding multiple answering options.

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