Online purchase channels delivering the best experience in Brazil 2022

Published by
Stephanie Chevalier,
Nov 9, 2024
When asked which online shopping channels provided the best customer experience, almost three-quarters (73 percent) of Brazilian consumers surveyed placed the region's leading marketplaces at the top of the list. Other marketplaces were next, with 20 percent of respondents rating them as offering the best shopping experience.

Online shopping channels delivering the best customer experience in Brazil in 2022

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Release date

August 2022

Region

Brazil

Survey time period

March 25 to April 7, 2022

Number of respondents

2,000 respondents

Age group

16 years and older

Special properties

consumers who shop online at least once a month

Supplementary notes

The experience was rated on a number of factors, including: best price, delivery, quality of service, product description, online content, etc.

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Statistics on " E-commerce in Brazil "

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Overview

7

Categories

6

Retailers & marketplaces

8

Consumption

8

Online shopping holidays

7

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Topics

Online shopping behavior in BrazilSocial commerce in Latin AmericaE-commerce in BrazilOnline shopping events in Latin AmericaOnline food delivery in Brazil
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