Online purchase channels delivering the best experience in Spain 2022

Published by Statista Research Department, Jan 7, 2025
When asked which online shopping channels provided the best customer experience, more than half (54 percent) of consumers surveyed in Spain placed marketplaces at the top of the list. Retailers were next, although only 15 percent of respondents rated them as providing the best shopping experience. Individual brands, such as Nike, ranked third, with eight percent.

Online shopping channels delivering the best customer experience in Spain in 2022

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Release date

August 2022

Region

Spain

Survey time period

March 25 to April 7, 2022

Number of respondents

2,000 respondents

Age group

16 years and older

Special properties

consumers who shop online at least once a month

Supplementary notes

The experience was rated on a number of factors, including: best price, delivery, quality of service, product description, online content, etc.

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Statistics on " E-commerce in Spain "

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Overview

7

Segments

5

Sites and apps

7

Shopping behavior

8

Payment preferences

4

Further related statistics

8

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