In the United Kingdom in 2022, online marketplaces were the e-commerce channel that delivered the best customer experience, named by 50 percent of respondents. Retailers followed a distant second, with 15 percent stating that these were the best at providing consumer experience. Individual brands such as Nike ranked third best, favored by seven percent of respondents.
Online shopping channels delivering the best customer experience in the United Kingdom (UK) in 2022
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Wunderman Thompson Commerce. (August 1, 2022). Online shopping channels delivering the best customer experience in the United Kingdom (UK) in 2022 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1341167/online-shopping-channels-customer-experience-satisfaction-uk/
Wunderman Thompson Commerce. "Online shopping channels delivering the best customer experience in the United Kingdom (UK) in 2022." Chart. August 1, 2022. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1341167/online-shopping-channels-customer-experience-satisfaction-uk/
Wunderman Thompson Commerce. (2022). Online shopping channels delivering the best customer experience in the United Kingdom (UK) in 2022. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1341167/online-shopping-channels-customer-experience-satisfaction-uk/
Wunderman Thompson Commerce. "Online Shopping Channels Delivering The Best Customer Experience in The United Kingdom (Uk) in 2022." Statista, Statista Inc., 1 Aug 2022, https://www.statista.com/statistics/1341167/online-shopping-channels-customer-experience-satisfaction-uk/
Wunderman Thompson Commerce, Online shopping channels delivering the best customer experience in the United Kingdom (UK) in 2022 Statista, https://www.statista.com/statistics/1341167/online-shopping-channels-customer-experience-satisfaction-uk/ (last visited November 22, 2024)
Online shopping channels delivering the best customer experience in the United Kingdom (UK) in 2022 [Graph], Wunderman Thompson Commerce, August 1, 2022. [Online]. Available: https://www.statista.com/statistics/1341167/online-shopping-channels-customer-experience-satisfaction-uk/
