During a 2022 survey carried out in the United States, 65 percent of female and 64 of male respondents stated that email was a to-go channel to contact brands. Social media ranked third for both genders, named by 35 percent and 36 percent, respectively.
Channels consumers used to contact brands in the United States as of June 2022, by gender
Original question: "Which of the following channels do you use to contact brands?" The source does not provide information on the type of survey used or on the exact age of the responding consumers.
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Latana. (September 27, 2022). Channels consumers used to contact brands in the United States as of June 2022, by gender [Graph]. In Statista. Retrieved December 05, 2024, from https://www.statista.com/statistics/1338470/channel-consumer-contact-brands-gender-usa/
Latana. "Channels consumers used to contact brands in the United States as of June 2022, by gender." Chart. September 27, 2022. Statista. Accessed December 05, 2024. https://www.statista.com/statistics/1338470/channel-consumer-contact-brands-gender-usa/
Latana. (2022). Channels consumers used to contact brands in the United States as of June 2022, by gender. Statista. Statista Inc.. Accessed: December 05, 2024. https://www.statista.com/statistics/1338470/channel-consumer-contact-brands-gender-usa/
Latana. "Channels Consumers Used to Contact Brands in The United States as of June 2022, by Gender." Statista, Statista Inc., 27 Sep 2022, https://www.statista.com/statistics/1338470/channel-consumer-contact-brands-gender-usa/
Latana, Channels consumers used to contact brands in the United States as of June 2022, by gender Statista, https://www.statista.com/statistics/1338470/channel-consumer-contact-brands-gender-usa/ (last visited December 05, 2024)
Channels consumers used to contact brands in the United States as of June 2022, by gender [Graph], Latana, September 27, 2022. [Online]. Available: https://www.statista.com/statistics/1338470/channel-consumer-contact-brands-gender-usa/
