![Julia Faria](https://cdn.statcdn.com/static/../CMS/contactperson/ERI2636_1625225121.png)
Acceptable response time for customer service in the U.S. 2022
During a 2022 survey carried out among consumers from the United States, 46 percent stated they were prepared to wait three days for a response from a brand they have contacted; 10 percent would find it acceptable to wait up to two weeks.