Average online review rating of rental properties U.S. 2023, by review site

Published by Statista Research Department, Nov 9, 2024

Modern Message was the site with the most positive reviews of rental multifamily properties in the United States in 2023. As of the fourth quarter of the year, online reviews on Modern Message had a rating of 4.29, with five being the highest. On Yelp, on the other hand, properties had the lowest average rating of 2.54. Rental properties are usually reviewed on multiple sites and in 2023, received on average 132 reviews per property. Google is the most popular site for online reviews of rental properties, followed by ApartmentRatings.

Average online review rating of multifamily rental properties listed on different review sites in the United States ad of 4th quarter 2023

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Release date

April 2024

Region

United States

Survey time period

Q4 2023

Supplementary notes

Based on an analysis of approximately 13 million reviews of over 130,945 multifamily properties listed across different review sites and Internet Listing Services (ILSs). About 93 percent of these properties had at least one review.

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