According to the results of a survey conducted with U.S. consumers in May 2022, among the technologies used in the retail industry, consumers found tap-to-pay mobile apps to be the leading retail technology that had the highest impact on shopping experience, with 66 percent of rating this technology positively. Online chatbots, on the other hand, was not received well by as many by consumers.
Impact of retail technologies on shopping experience of consumers in the United States in 2022, by technology
This question was phrased by the source as follows: "How do you think the following retail technologies impact the shopping experience?"
* Total sample. Base size varied.
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Provoke Insights. (September 13, 2022). Impact of retail technologies on shopping experience of consumers in the United States in 2022, by technology [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1335972/retail-tech-impact-on-shopping-experience/
Provoke Insights. "Impact of retail technologies on shopping experience of consumers in the United States in 2022, by technology." Chart. September 13, 2022. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1335972/retail-tech-impact-on-shopping-experience/
Provoke Insights. (2022). Impact of retail technologies on shopping experience of consumers in the United States in 2022, by technology. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1335972/retail-tech-impact-on-shopping-experience/
Provoke Insights. "Impact of Retail Technologies on Shopping Experience of Consumers in The United States in 2022, by Technology." Statista, Statista Inc., 13 Sep 2022, https://www.statista.com/statistics/1335972/retail-tech-impact-on-shopping-experience/
Provoke Insights, Impact of retail technologies on shopping experience of consumers in the United States in 2022, by technology Statista, https://www.statista.com/statistics/1335972/retail-tech-impact-on-shopping-experience/ (last visited December 21, 2024)
Impact of retail technologies on shopping experience of consumers in the United States in 2022, by technology [Graph], Provoke Insights, September 13, 2022. [Online]. Available: https://www.statista.com/statistics/1335972/retail-tech-impact-on-shopping-experience/
