According to a survey by LocalCircles about food aggregators, 39 percent of respondents said there was no refund or replacement when a grievance was raised with regard to food that was substandard. On the other hand, 18 percent reported that money was refunded promptly.
Opinion on grievance redressal by food aggregators in India as of September 2021
Survey question: When you find that food delivered via food aggregator apps is of substandard quality and raise a grievance, how do you find its redressal?
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LocalCircles. (September 24, 2021). Opinion on grievance redressal by food aggregators in India as of September 2021 [Graph]. In Statista. Retrieved January 06, 2025, from https://www.statista.com/statistics/1334801/india-grievance-redressal-by-food-aggregators/
LocalCircles. "Opinion on grievance redressal by food aggregators in India as of September 2021." Chart. September 24, 2021. Statista. Accessed January 06, 2025. https://www.statista.com/statistics/1334801/india-grievance-redressal-by-food-aggregators/
LocalCircles. (2021). Opinion on grievance redressal by food aggregators in India as of September 2021. Statista. Statista Inc.. Accessed: January 06, 2025. https://www.statista.com/statistics/1334801/india-grievance-redressal-by-food-aggregators/
LocalCircles. "Opinion on Grievance Redressal by Food Aggregators in India as of September 2021." Statista, Statista Inc., 24 Sep 2021, https://www.statista.com/statistics/1334801/india-grievance-redressal-by-food-aggregators/
LocalCircles, Opinion on grievance redressal by food aggregators in India as of September 2021 Statista, https://www.statista.com/statistics/1334801/india-grievance-redressal-by-food-aggregators/ (last visited January 06, 2025)
Opinion on grievance redressal by food aggregators in India as of September 2021 [Graph], LocalCircles, September 24, 2021. [Online]. Available: https://www.statista.com/statistics/1334801/india-grievance-redressal-by-food-aggregators/
