According to a 2022 survey of online users in the United States, phone calls were used by almost the totality of the surveyed users, with 95 percent of respondents reporting using this communication form either for work or in their private life. Texts, SMS, and messages were as popular as emails for users in the U.S., with 92 percent of respondents signaling they engaged with these communications methods as of the examined period.
Leading forms of communication among users in the United States as of January 2022
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Leading forms of communication among users in the United States as of January 2022
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Edison Mail. (March 30, 2022). Leading forms of communication among users in the United States as of January 2022 [Graph]. In Statista. Retrieved May 09, 2025, from https://www.statista.com/statistics/1332443/us-users-top-communication-methods/
Edison Mail. "Leading forms of communication among users in the United States as of January 2022." Chart. March 30, 2022. Statista. Accessed May 09, 2025. https://www.statista.com/statistics/1332443/us-users-top-communication-methods/
Edison Mail. (2022). Leading forms of communication among users in the United States as of January 2022. Statista. Statista Inc.. Accessed: May 09, 2025. https://www.statista.com/statistics/1332443/us-users-top-communication-methods/
Edison Mail. "Leading Forms of Communication among Users in The United States as of January 2022." Statista, Statista Inc., 30 Mar 2022, https://www.statista.com/statistics/1332443/us-users-top-communication-methods/
Edison Mail, Leading forms of communication among users in the United States as of January 2022 Statista, https://www.statista.com/statistics/1332443/us-users-top-communication-methods/ (last visited May 09, 2025)
Leading forms of communication among users in the United States as of January 2022 [Graph], Edison Mail, March 30, 2022. [Online]. Available: https://www.statista.com/statistics/1332443/us-users-top-communication-methods/
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