In 2022, Prudential was the insurance company with the highest level of customer satisfaction in Uganda. As many as 87 percent of customers reported that they were content with their services. There was a difference of seven percent between Prudential and the second highest ranked insurance provider in the country, Old Mutual.
Customer satisfaction of leading insurance companies in Uganda in 2022
Characteristic
Satisfied
Neutral
Dissatisfied
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Percentages over or below 100 percent are due to rounding.
The original question was phrased as follows: "For which brands below are you a satisfied/dissatisfied customer?"
The question was asked to respondents who had ever been customers of the brand.
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Sagaci Research. (July 1, 2022). Customer satisfaction of leading insurance companies in Uganda in 2022 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1328455/customer-satisfaction-of-leading-insurance-companies-in-uganda/
Sagaci Research. "Customer satisfaction of leading insurance companies in Uganda in 2022." Chart. July 1, 2022. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1328455/customer-satisfaction-of-leading-insurance-companies-in-uganda/
Sagaci Research. (2022). Customer satisfaction of leading insurance companies in Uganda in 2022. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1328455/customer-satisfaction-of-leading-insurance-companies-in-uganda/
Sagaci Research. "Customer Satisfaction of Leading Insurance Companies in Uganda in 2022." Statista, Statista Inc., 1 Jul 2022, https://www.statista.com/statistics/1328455/customer-satisfaction-of-leading-insurance-companies-in-uganda/
Sagaci Research, Customer satisfaction of leading insurance companies in Uganda in 2022 Statista, https://www.statista.com/statistics/1328455/customer-satisfaction-of-leading-insurance-companies-in-uganda/ (last visited July 22, 2024)
Customer satisfaction of leading insurance companies in Uganda in 2022 [Graph], Sagaci Research, July 1, 2022. [Online]. Available: https://www.statista.com/statistics/1328455/customer-satisfaction-of-leading-insurance-companies-in-uganda/
