E-payments apps satisfaction index Singapore 2022

Published by Lucas Romero, Nov 20, 2024
In 2022, DBS PayLah! was the e-payment app with the highest customer satisfaction index in Singapore, with a score of 80.9 out of 100. In comparison, the super app Grab's mobile wallet score reached 75.2. Other digital payment apps such as Samsung Pay, Google Pay, ApplePay and Singtel Dash scored 73.8 on the satisfaction index.

Customer satisfaction index of e-payments apps in Singapore in 2022

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Statistic: Customer satisfaction index of e-payments apps in Singapore in 2022

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Release date

April 2023

Region

Singapore

Survey time period

October 2022 to January 2023

Number of respondents

4,700 respondents

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Statistics on " Digital payments in Singapore "

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Buy Now, Pay Later (BNPL)

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Consumer behavior

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