According to a survey on consumer payment behavior conducted in September 2021 in Indonesia, approximately 82 percent of respondents stated that they had been using mobile banking applications even before the COVID-19 pandemic hit the country. The convenience of accessing their accounts from anywhere and not having to go to the bank to do financial transactions was among the most common reasons for digital banking usage.
Share of people who are first-time users of mobile banking apps prior to and after the COVID-19 pandemic in Indonesia in 2021
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Visa Inc.. (May 11, 2022). Share of people who are first-time users of mobile banking apps prior to and after the COVID-19 pandemic in Indonesia in 2021 [Graph]. In Statista. Retrieved November 24, 2024, from https://www.statista.com/statistics/1326407/indonesia-mobile-banking-apps-first-time-user-pre-and-post-covid/
Visa Inc.. "Share of people who are first-time users of mobile banking apps prior to and after the COVID-19 pandemic in Indonesia in 2021." Chart. May 11, 2022. Statista. Accessed November 24, 2024. https://www.statista.com/statistics/1326407/indonesia-mobile-banking-apps-first-time-user-pre-and-post-covid/
Visa Inc.. (2022). Share of people who are first-time users of mobile banking apps prior to and after the COVID-19 pandemic in Indonesia in 2021. Statista. Statista Inc.. Accessed: November 24, 2024. https://www.statista.com/statistics/1326407/indonesia-mobile-banking-apps-first-time-user-pre-and-post-covid/
Visa Inc.. "Share of People Who Are First-time Users of Mobile Banking Apps Prior to and after The Covid-19 Pandemic in Indonesia in 2021." Statista, Statista Inc., 11 May 2022, https://www.statista.com/statistics/1326407/indonesia-mobile-banking-apps-first-time-user-pre-and-post-covid/
Visa Inc., Share of people who are first-time users of mobile banking apps prior to and after the COVID-19 pandemic in Indonesia in 2021 Statista, https://www.statista.com/statistics/1326407/indonesia-mobile-banking-apps-first-time-user-pre-and-post-covid/ (last visited November 24, 2024)
Share of people who are first-time users of mobile banking apps prior to and after the COVID-19 pandemic in Indonesia in 2021 [Graph], Visa Inc., May 11, 2022. [Online]. Available: https://www.statista.com/statistics/1326407/indonesia-mobile-banking-apps-first-time-user-pre-and-post-covid/