Customer satisfaction of online electronics stores Australia 2022, by retailer

Published by
Christopher Hughes,
Jan 3, 2023
In an Australian survey conducted in 2022 about consumer experiences buying electrical appliances online, Appliances Online came out on top with an overall customer satisfaction of 90 percent. In contrast, Dick Smith was the lowest ranked online electronics retailer.

Customer satisfaction of online electronics stores in Australia as of July 2022, by retailer

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

July 2022

Region

Australia

Survey time period

as of July 2022

Number of respondents

5,000 respondents

Method of interview

Online survey

Supplementary notes

Respondents were asked about their experiences buying electrical appliances in the past 12 months, and whether they were satisfied with the stores they visited. Overall satisfaction based on the following: range of products/brands, value for money, ease of use of website, payment options, delivery, returns process, and after-sales service.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Electrical household appliances in France "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Electrical household appliances in France

Sales value of electrical goods in France

5

Sales volume of small appliances in France

8

Sales volume of large appliances in France

8

Consumer Price Index: small appliances

5

Consumer Price Index: large appliances

6

Equipment of French households

5

Further related statistics

2

Further Content: You might find this interesting as well

Statistics

Topics

B2B e-commerce in the NordicsB2B e-commerce in the United StatesB2B advertising & marketing in the United States E-commerce in the NordicsB2B e-commerce in Europe
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.