In an Australian survey conducted in 2022 about consumer experiences buying electrical appliances instore, Winning Appliances came out on top with an overall customer satisfaction of 88 percent. In contrast, Kmart was the lowest ranked brick-and-mortar electronics retailer.
Customer satisfaction of physical electronics stores in Australia as of July 2022, by retailer
Respondents were asked about their experiences buying electrical appliances in the past 12 months, and whether they were satisfied with the stores they visited. Overall satisfaction based on the following: range of products/brands, value for money, customer service, delivery, and after-sales service.
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CHOICE. (July 14, 2022). Customer satisfaction of physical electronics stores in Australia as of July 2022, by retailer [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1324931/australia-instore-electronics-retailer-satisfaction/
CHOICE. "Customer satisfaction of physical electronics stores in Australia as of July 2022, by retailer." Chart. July 14, 2022. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1324931/australia-instore-electronics-retailer-satisfaction/
CHOICE. (2022). Customer satisfaction of physical electronics stores in Australia as of July 2022, by retailer. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1324931/australia-instore-electronics-retailer-satisfaction/
CHOICE. "Customer Satisfaction of Physical Electronics Stores in Australia as of July 2022, by Retailer." Statista, Statista Inc., 14 Jul 2022, https://www.statista.com/statistics/1324931/australia-instore-electronics-retailer-satisfaction/
CHOICE, Customer satisfaction of physical electronics stores in Australia as of July 2022, by retailer Statista, https://www.statista.com/statistics/1324931/australia-instore-electronics-retailer-satisfaction/ (last visited December 22, 2024)
Customer satisfaction of physical electronics stores in Australia as of July 2022, by retailer [Graph], CHOICE, July 14, 2022. [Online]. Available: https://www.statista.com/statistics/1324931/australia-instore-electronics-retailer-satisfaction/
