Negative experiences during online grocery shopping in Germany 2021

Published by Statista Research Department, Aug 23, 2022
In a survey conducted in Germany in 2021, respondents stated that they had had some negative experiences when buying groceries online before. Over a third of respondents said that they had found the minimum order value too high, while 23 percent had the impression that the groceries delivered to them were not fresh.

Which of the following negative experiences have you had when shopping for groceries online?

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Sources

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Release date

July 2021

Region

Germany

Survey time period

June 2021

Number of respondents

2,507 respondents

Age group

16 to 65 years

Method of interview

Online survey

Supplementary notes

Multiple answers were possible.

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