In a survey conducted in 2021, 66 percent of customers in New Zealand stated that they had experienced issues with mobile internet service provided by Vodafone in the past two years. This was followed by Spark, with a share of 59 percent of customers. On the other hand, among the other mobile internet service providers, 40 percent of customers had experienced issues with mobile internet service provided by Skinny.
Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider
The values are from a nationally representative survey of 2,126 New Zealanders aged 18 years and over. Customers experiencing internet service issues in the past two years.
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Consumer NZ. (September 14, 2021). Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/
Consumer NZ. "Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider." Chart. September 14, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/
Consumer NZ. (2021). Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/
Consumer NZ. "Share of Customers Experiencing Mobile Internet Service Issues in New Zealand in 2021, by Provider." Statista, Statista Inc., 14 Sep 2021, https://www.statista.com/statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/
Consumer NZ, Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider Statista, https://www.statista.com/statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/ (last visited December 22, 2024)
Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider [Graph], Consumer NZ, September 14, 2021. [Online]. Available: https://www.statista.com/statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/