Negative experiences when buying groceries online in the UK 2022

Published by Statista Research Department, Sep 23, 2024
According to a 2022 survey, the most common negative experience among online grocery shoppers in the United Kingdom was that there were too many substituted items, with 42.5 percent of respondents reporting such. In addition, over a third (33.7 percent) of UK e-grocery shoppers' main problem with online grocery shopping was not being able to find a suitable delivery slot.

Negative experiences of online grocery shopping in the United Kingdom (UK) in 2022

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Release date

June 2022

Region

United Kingdom

Survey time period

March to June 2022

Number of respondents

1,521 respondents

Age group

16-65 years

Special properties

multiple answers possible

Supplementary notes

To the question: "Which of the following negative experiences have you had while grocery shopping online?"

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Statistics on " Online grocery shopping in the United Kingdom (UK) "

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Other statistics that may interest you Online grocery shopping in the United Kingdom (UK)

Overview

6

Consumption

8

Online stores and apps

8

Leading grocers profile

6

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Topics

Online grocery shopping behaviorOnline grocery shopping in the United StatesQuick commerceOnline grocery shopping in the United Kingdom (UK)Online grocery market in Canada
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