According to the customer satisfaction index of Singapore in 2022, 45.3 percent of the respondents preferred to purchase their insurance from a financial advisor or sales representative, declining from 51.6 percent in 2020. In comparison, respondents' preference for purchasing similar policies from websites increased from 24 percent to 29.2 percent between 2020 and 2022.
Preferred channel to purchase insurance in Singapore from 2020 to 2022, by type
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Singapore Management University. (April 11, 2023). Preferred channel to purchase insurance in Singapore from 2020 to 2022, by type [Graph]. In Statista. Retrieved November 13, 2024, from https://www.statista.com/statistics/1316474/singapore-customer-preference-for-insurance-purchase-by-type/
Singapore Management University. "Preferred channel to purchase insurance in Singapore from 2020 to 2022, by type." Chart. April 11, 2023. Statista. Accessed November 13, 2024. https://www.statista.com/statistics/1316474/singapore-customer-preference-for-insurance-purchase-by-type/
Singapore Management University. (2023). Preferred channel to purchase insurance in Singapore from 2020 to 2022, by type. Statista. Statista Inc.. Accessed: November 13, 2024. https://www.statista.com/statistics/1316474/singapore-customer-preference-for-insurance-purchase-by-type/
Singapore Management University. "Preferred Channel to Purchase Insurance in Singapore from 2020 to 2022, by Type." Statista, Statista Inc., 11 Apr 2023, https://www.statista.com/statistics/1316474/singapore-customer-preference-for-insurance-purchase-by-type/
Singapore Management University, Preferred channel to purchase insurance in Singapore from 2020 to 2022, by type Statista, https://www.statista.com/statistics/1316474/singapore-customer-preference-for-insurance-purchase-by-type/ (last visited November 13, 2024)
Preferred channel to purchase insurance in Singapore from 2020 to 2022, by type [Graph], Singapore Management University, April 11, 2023. [Online]. Available: https://www.statista.com/statistics/1316474/singapore-customer-preference-for-insurance-purchase-by-type/
