Payment methods used to pay for utility charges Japan 2023

Published by Statista Research Department, May 22, 2024

According to a survey conducted in December 2023, bank transfers and direct debits were the most commonly used payment methods in Japan for utility bill payments such as electricity, gas, and water. While about 70 percent of the respondents reported paying by bank transfers or direct debits, close to a quarter of consumers used credit cards to pay for public utility charges.

Leading payment methods for electricity, gas, and water bills in Japan as of December 2023

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Sources

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Release date

April 2024

Region

Japan

Survey time period

November 17 to December 24, 2023

Number of respondents

1,938 respondents

Age group

20 years and older

Special properties

multiple answers possible

Method of interview

Online survey

Supplementary notes

Original question: "Which of the following methods do you use to pay your utility bills (electricity, gas, water, etc.)?"

Respondents were asked to choose between face-to-face interviews and postal retrieval of surveys.
The source used a stratified two-stage random sampling method.

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