According to a survey conducted in June 2022, 37 percent of global consumers reported switching to online shopping due to supply chain issues. In Indonesia, this issue was particularly relevant, as six of ten online shoppers reported changing their shopping habits due to supply chain problems.
Share of consumers switching to online shopping due to supply chain issues as of June 2022, by country
have shopped online at least once in the previous year
Supplementary notes
This question was phrased by the source as follows: "How frequently have you taken any of the following actions as a result of these issues?
Showing answers only from respondents answering ‘frequently’ or ‘almost always’".
The methodology of the survey is not mentioned.
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PwC. (June 14, 2022). Share of consumers switching to online shopping due to supply chain issues as of June 2022, by country [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1315299/supply-chain-issues-affect-consumers-online-shopping/
PwC. "Share of consumers switching to online shopping due to supply chain issues as of June 2022, by country." Chart. June 14, 2022. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1315299/supply-chain-issues-affect-consumers-online-shopping/
PwC. (2022). Share of consumers switching to online shopping due to supply chain issues as of June 2022, by country. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1315299/supply-chain-issues-affect-consumers-online-shopping/
PwC. "Share of Consumers Switching to Online Shopping Due to Supply Chain Issues as of June 2022, by Country." Statista, Statista Inc., 14 Jun 2022, https://www.statista.com/statistics/1315299/supply-chain-issues-affect-consumers-online-shopping/
PwC, Share of consumers switching to online shopping due to supply chain issues as of June 2022, by country Statista, https://www.statista.com/statistics/1315299/supply-chain-issues-affect-consumers-online-shopping/ (last visited December 21, 2024)
Share of consumers switching to online shopping due to supply chain issues as of June 2022, by country [Graph], PwC, June 14, 2022. [Online]. Available: https://www.statista.com/statistics/1315299/supply-chain-issues-affect-consumers-online-shopping/
