41 percent of electric vehicle drivers reported being somewhat or very satisfied with the public charging infrastructure available at highway rest areas in a November 2021 survey. The satisfaction rate dropped to 38 percent when surveyed about the infrastructure at other locations.
Satisfaction of the electric vehicle drivers with the public charging infrastructure in the United Kingdom as of November 2021, by location
Characteristic
Very satisfied
Somewhat satisfied
Neither satisfied nor unsatisfied
Somewhat unsatisfied
Very unsatisfied
Don't know
Public charging infrastructure at motorway service areas
electric vehicle drivers in the UK, including battery-electric and plug-in hybrid vehicle drivers.
Method of interview
Panel survey
Supplementary notes
Original survey question: 'How satisfied or unsatisfied are you with the public charging infrastructure at the following locations?'
The source offers the following supplementary notes:
Respondents include 'UK adults aged 18+ whose household had continuous access to either a battery electric or plug-in hybrid electric car, and included respondents with and without access to off-street parking.'
'The sample achieved in this survey includes 627 respondents with continuous access to a battery electric vehicle (BEV) (74%), 340 to a plug-in hybrid electric (PHEV) (40%), and 119 to both types of vehicles (14%), suggesting that BEV drivers are slightly overrepresented in this sample.'
'To maximise the sample size that could be achieved, participants were primarily sourced from a survey panel of members of the public (505) and this was supplemented with recruitment via EV driver associations and online forums (343) to give a total of 848 respondents.'
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GOV.UK. (June 14, 2022). Satisfaction of the electric vehicle drivers with the public charging infrastructure in the United Kingdom as of November 2021, by location [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1315020/uk-ev-drivers-satisfaction-with-the-public-charging-infrastructure-by-location/
GOV.UK. "Satisfaction of the electric vehicle drivers with the public charging infrastructure in the United Kingdom as of November 2021, by location." Chart. June 14, 2022. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1315020/uk-ev-drivers-satisfaction-with-the-public-charging-infrastructure-by-location/
GOV.UK. (2022). Satisfaction of the electric vehicle drivers with the public charging infrastructure in the United Kingdom as of November 2021, by location. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1315020/uk-ev-drivers-satisfaction-with-the-public-charging-infrastructure-by-location/
GOV.UK. "Satisfaction of The Electric Vehicle Drivers with The Public Charging Infrastructure in The United Kingdom as of November 2021, by Location." Statista, Statista Inc., 14 Jun 2022, https://www.statista.com/statistics/1315020/uk-ev-drivers-satisfaction-with-the-public-charging-infrastructure-by-location/
GOV.UK, Satisfaction of the electric vehicle drivers with the public charging infrastructure in the United Kingdom as of November 2021, by location Statista, https://www.statista.com/statistics/1315020/uk-ev-drivers-satisfaction-with-the-public-charging-infrastructure-by-location/ (last visited December 23, 2024)
Satisfaction of the electric vehicle drivers with the public charging infrastructure in the United Kingdom as of November 2021, by location [Graph], GOV.UK, June 14, 2022. [Online]. Available: https://www.statista.com/statistics/1315020/uk-ev-drivers-satisfaction-with-the-public-charging-infrastructure-by-location/
