Based on a survey carried out in 2021, it appeared that fintech companies were more highly trusted financial institutions then banks by respondents aged between 18 and 24. Trust in the fintech sector then showed a gradual decrease among the older age groups, while trust in banks increased slightly. Among the respondents aged above 65, banks were more highly trusted than fintech companies.
Trust in fintech brands vs other financial services providers in the United States in 2021, by age group
5,368 respondents across various age groups, wealth tiers, geographies and genders
Supplementary notes
The source does not specify the date of the survey and the methodology.
* The answer banks includes banks, credit unions, digital banks, national banks, and regional banks.
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EY. (June 11, 2021). Trust in fintech brands vs other financial services providers in the United States in 2021, by age group [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1312809/trust-in-fintech-sector-united-states/
EY. "Trust in fintech brands vs other financial services providers in the United States in 2021, by age group." Chart. June 11, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1312809/trust-in-fintech-sector-united-states/
EY. (2021). Trust in fintech brands vs other financial services providers in the United States in 2021, by age group. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1312809/trust-in-fintech-sector-united-states/
EY. "Trust in Fintech Brands Vs Other Financial Services Providers in The United States in 2021, by Age Group." Statista, Statista Inc., 11 Jun 2021, https://www.statista.com/statistics/1312809/trust-in-fintech-sector-united-states/
EY, Trust in fintech brands vs other financial services providers in the United States in 2021, by age group Statista, https://www.statista.com/statistics/1312809/trust-in-fintech-sector-united-states/ (last visited December 22, 2024)
Trust in fintech brands vs other financial services providers in the United States in 2021, by age group [Graph], EY, June 11, 2021. [Online]. Available: https://www.statista.com/statistics/1312809/trust-in-fintech-sector-united-states/
