In 2023, the estimated revenues generated by WhatsApp Business amounted to over 382 million U.S. dollars. Asia was the region estimated to have generated the highest WhatsApp Business revenues, with over 155 million U.S. dollars spent on the professional version of the popular instant messaging communication app. Europe ranked second, with users in the region estimated to have spent around 90 million U.S. dollars on WhatsApp Business.
Launched in 2018, WhatsApp Business allows users to connect instantly with company representatives or automated chatbots from their regular WhatsApp interface. Additionally, companies can choose to initiate contact with users for marketing and promotional purposes.
WhatsApp Business revenues generated worldwide in 2023, by region
(in million U.S. dollars)
The estimated 2023 revenues for WhatsApp Business were derived using historical data and growth trends from regular WhatsApp revenues A top-down approach was applied to allocate global revenues across 151 countries, excluding China. For the distribution of revenues, factors considered included GDP, digital adoption index, and number of downloads. Following this, the number of users was calculated using the number of app download, population and mobile penetration. Subsequently, the average revenue per user (ARPU) was determined.
NB: North America consists of Canada, Mexico, United States (following Statista classification)
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Statista. (May 6, 2024). WhatsApp Business revenues generated worldwide in 2023, by region (in million U.S. dollars) [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/forecasts/1308726/whatsapp-business-global-revenues-by-region
Statista. "WhatsApp Business revenues generated worldwide in 2023, by region (in million U.S. dollars)." Chart. May 6, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/forecasts/1308726/whatsapp-business-global-revenues-by-region
Statista. (2024). WhatsApp Business revenues generated worldwide in 2023, by region (in million U.S. dollars). Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/forecasts/1308726/whatsapp-business-global-revenues-by-region
Statista. "Whatsapp Business Revenues Generated Worldwide in 2023, by Region (in Million U.S. Dollars)." Statista, Statista Inc., 6 May 2024, https://www.statista.com/forecasts/1308726/whatsapp-business-global-revenues-by-region
Statista, WhatsApp Business revenues generated worldwide in 2023, by region (in million U.S. dollars) Statista, https://www.statista.com/forecasts/1308726/whatsapp-business-global-revenues-by-region (last visited December 22, 2024)
WhatsApp Business revenues generated worldwide in 2023, by region (in million U.S. dollars) [Graph], Statista, May 6, 2024. [Online]. Available: https://www.statista.com/forecasts/1308726/whatsapp-business-global-revenues-by-region