Motivations for introducing cashless payment among businesses in Japan 2021

Published by Statista Research Department, Mar 6, 2023
According to a survey conducted in November 2021, reducing opportunity losses was a reason for introducing cashless payment methods for about 36.6 percent of responding businesses in Japan. Around 34.7 percent cited an expected increase in sales as a motivation for adopting non-cash means of payment in their stores.

Leading reasons for introducing cashless payment methods among businesses in Japan as of November 2021

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Release date

March 2022

Region

Japan

Survey time period

November 2021

Number of respondents

825 businesses

Special properties

among small and medium-sized businesses with physical stores which have introduced cashless payment methods*

Supplementary notes

*Including businesses with less than 50 employees in the retail industry and businesses with less than 100 employees in the accommodation, food and beverage service, lifestyle-related services, and entertainment industry.

Original question: "Please select all applicable reasons why you have implemented cashless payments at the store where you work or that you manage."

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