According to a survey of global working professionals conducted during the third quarter of 2022, over 94 percent of respondents reported making and receiving phone calls during their work activities, while 87.5 percent reported using video calls to communicate at work. Of those using video calls in a professional setting, over 55 percent did so daily. Messenger services like WhatsApp and Skype were used daily by approximately seven in 10 respondents, while collaboration tools like Microsoft Teams and Slack were reportedly used by around 60 percent of the surveyed working professionals.
Share of professionals worldwide using selected communication channels and digital tools for work as of 3rd quarter 2022, by frequency
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Share of professionals worldwide using selected communication channels and digital tools for work as of 3rd quarter 2022, by frequency
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According to the source; "Figures for 'daily' identify the percentage of survey respondents who use the channel at least once per day during their professional activities. Figures for 'overall' identify the percentage of survey respondents who use the channel at least some of the time during their professional activities."
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DataReportal, & We Are Social, & Meltwater. (April 27, 2023). Share of professionals worldwide using selected communication channels and digital tools for work as of 3rd quarter 2022, by frequency [Graph]. In Statista. Retrieved April 23, 2025, from https://www.statista.com/statistics/1306580/usage-communication-tools-for-work-worldwide-by-frequency/
DataReportal, und We Are Social, und Meltwater. "Share of professionals worldwide using selected communication channels and digital tools for work as of 3rd quarter 2022, by frequency." Chart. April 27, 2023. Statista. Accessed April 23, 2025. https://www.statista.com/statistics/1306580/usage-communication-tools-for-work-worldwide-by-frequency/
DataReportal, We Are Social, Meltwater. (2023). Share of professionals worldwide using selected communication channels and digital tools for work as of 3rd quarter 2022, by frequency. Statista. Statista Inc.. Accessed: April 23, 2025. https://www.statista.com/statistics/1306580/usage-communication-tools-for-work-worldwide-by-frequency/
DataReportal, and We Are Social, and Meltwater. "Share of Professionals Worldwide Using Selected Communication Channels and Digital Tools for Work as of 3rd Quarter 2022, by Frequency." Statista, Statista Inc., 27 Apr 2023, https://www.statista.com/statistics/1306580/usage-communication-tools-for-work-worldwide-by-frequency/
DataReportal & We Are Social & Meltwater, Share of professionals worldwide using selected communication channels and digital tools for work as of 3rd quarter 2022, by frequency Statista, https://www.statista.com/statistics/1306580/usage-communication-tools-for-work-worldwide-by-frequency/ (last visited April 23, 2025)
Share of professionals worldwide using selected communication channels and digital tools for work as of 3rd quarter 2022, by frequency [Graph], DataReportal, & We Are Social, & Meltwater, April 27, 2023. [Online]. Available: https://www.statista.com/statistics/1306580/usage-communication-tools-for-work-worldwide-by-frequency/
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