Brands' planned supply chain improvements worldwide

In the past few years supply chains have been hit by several problems, such as shortages, the coronavirus (COVID-19) pandemic, and rising fuel and energy costs. This has caused disruption, leading to stock shortages and lost money for businesses. Many businesses are reacting to these circumstances, looking to mitigate such problems in the future, and investing in their supply chain management. Almost half of businesses surveyed in 2021 said that they are improving their manufacturing capacity, collaboration with supply chain partners, or supply chain speed.

Leading supply chain management improvements brands are investing in worldwide in 2021 and 2022

Characteristic	Share of respondents
Increasing manufacturing capacity	45%
Improving collaboration with supply chain partners	45%
Increasing speed of supply chain	44%
Decreasing associated supply chain costs	30%

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Release date

February 2022

More information

Region

Worldwide

Survey time period

2021

Number of respondents

350 (spread across 12 countries)*

Special properties

commerce strategy and decision makers at consumer packaged goods and retail companies that generate at least 500,000 USD in annual online revenue

Supplementary notes

* Surveyed respondents worked for businesses operating in the following 12 countries: Australia, Canada, France, Germany, India, Italy, Japan, the Netherlands, New Zealand, the United Kingdom, and the United States.

This information was sourced from Shopify's eCommerce Market Credibility Study, 2021.

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