As of the third quarter of 2023, most of the complaints received by electricity distribution companies in Nigeria were centered around metering and billing. Combined, these categories made up around 70.2 percent of the total complaints. Electricity customers were also discontent with service interruption and disconnection. In absolute numbers, electricity distribution companies in Nigeria received nearly 334,000 complaints from customers in the said period.
Distribution of customer complaints received by electricity distribution companies in Nigeria as of 3rd quarter 2023, by category
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Nigerian Electricity Regulatory Commission. (December 15, 2023). Distribution of customer complaints received by electricity distribution companies in Nigeria as of 3rd quarter 2023, by category [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1305947/share-of-electricity-customer-complaints-in-nigeria-by-type/
Nigerian Electricity Regulatory Commission. "Distribution of customer complaints received by electricity distribution companies in Nigeria as of 3rd quarter 2023, by category." Chart. December 15, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1305947/share-of-electricity-customer-complaints-in-nigeria-by-type/
Nigerian Electricity Regulatory Commission. (2023). Distribution of customer complaints received by electricity distribution companies in Nigeria as of 3rd quarter 2023, by category. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1305947/share-of-electricity-customer-complaints-in-nigeria-by-type/
Nigerian Electricity Regulatory Commission. "Distribution of Customer Complaints Received by Electricity Distribution Companies in Nigeria as of 3rd Quarter 2023, by Category." Statista, Statista Inc., 15 Dec 2023, https://www.statista.com/statistics/1305947/share-of-electricity-customer-complaints-in-nigeria-by-type/
Nigerian Electricity Regulatory Commission, Distribution of customer complaints received by electricity distribution companies in Nigeria as of 3rd quarter 2023, by category Statista, https://www.statista.com/statistics/1305947/share-of-electricity-customer-complaints-in-nigeria-by-type/ (last visited December 22, 2024)
Distribution of customer complaints received by electricity distribution companies in Nigeria as of 3rd quarter 2023, by category [Graph], Nigerian Electricity Regulatory Commission, December 15, 2023. [Online]. Available: https://www.statista.com/statistics/1305947/share-of-electricity-customer-complaints-in-nigeria-by-type/
