In 2023, global users amassed approximately 316 million downloads of WhatsApp Business, up by 14 percent compared to the previous year. WhatsApp Business was launched in 2018, and it allows users to connect instantly with the company's customer service representatives or interact with small business owners. The platform offers numerous integrations tailor-made for businesses, like the possibility to automate chat messages.
Number of WhatsApp Business downloads worldwide from 2018 to 2023
(in millions)
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AppMagic. (February 6, 2024). Number of WhatsApp Business downloads worldwide from 2018 to 2023 (in millions) [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1305771/whatsapp-business-downloads-worldwide/
AppMagic. "Number of WhatsApp Business downloads worldwide from 2018 to 2023 (in millions)." Chart. February 6, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1305771/whatsapp-business-downloads-worldwide/
AppMagic. (2024). Number of WhatsApp Business downloads worldwide from 2018 to 2023 (in millions). Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1305771/whatsapp-business-downloads-worldwide/
AppMagic. "Number of Whatsapp Business Downloads Worldwide from 2018 to 2023 (in Millions)." Statista, Statista Inc., 6 Feb 2024, https://www.statista.com/statistics/1305771/whatsapp-business-downloads-worldwide/
AppMagic, Number of WhatsApp Business downloads worldwide from 2018 to 2023 (in millions) Statista, https://www.statista.com/statistics/1305771/whatsapp-business-downloads-worldwide/ (last visited December 22, 2024)
Number of WhatsApp Business downloads worldwide from 2018 to 2023 (in millions) [Graph], AppMagic, February 6, 2024. [Online]. Available: https://www.statista.com/statistics/1305771/whatsapp-business-downloads-worldwide/