Main reasons for not using MFA in the U.S. and the U.K. 2021

Published by
Alexandra Borgeaud,
Mar 31, 2023
The main reason for not using multi-factor authentication (MFA) in the United States and in the United Kingdom was because respondents found it too difficult to use. At the same time, 13 percent of respondents stated that MFA conflicted with productivity.

Most important reasons for not using multi-factor authentication (MFA) in the United States and the United Kingdom in 2021

CharacteristicShare of respondents
It is too difficult to do 24%
I don't know how 22%
I understand the risk but I never undestood the problem behind the risk 18%
I don't care 15%
It conflicts with productivity 13%
Other 8%
Showing entries 1 to 6 (6 entries in total)
Created with Highcharts 7.2.2Share of respondents24%24%22%22%18%18%15%15%13%13%8%8%It is too difficult to doI don't know howI understand the risk but I neverundestood the problem behindthe riskI don't careIt conflicts with productivityOther
0%5%10%15%20%25%30%

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Release date

September 2021

Region

United Kingdom, United States

Survey time period

August 10-18, 2021

Number of respondents

2,000 respondents

Age group

18 years and older

Method of interview

Online panel

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