In 2022, Canadian e-commerce merchants encountered several challenges related to online fraud in their purchase transactions. The foremost issue was excessive manual order reviews, which 35 percent of surveyed e-merchants identified as one of their company's top three challenges. Coming in a close second were the tasks of assessing fraud risk and identifying malicious bots, with each mentioned by one-third of the respondents as major hurdles in serving customer online.
Leading online fraud challenges during the purchase transaction according to e-commerce merchants in Canada in 2022
Characteristic
Identity
Transaction
Impacts
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
among those experiencing fraud in the past 12 months*
Supplementary notes
* Does not include internal or employee fraud.
The number of risk and fraud executives in retail and e-commerce companies varies from year to year. In 2022 there were 102 participants in Canada.
Survey question:
Q20: Please rank the top 3 challenges related to fraud faced by your company when serving customers using the online channel.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
LexisNexis. (August 2, 2022). Leading online fraud challenges during the purchase transaction according to e-commerce merchants in Canada in 2022 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1305236/leading-ecommerce-fraud-challenges-canada/
LexisNexis. "Leading online fraud challenges during the purchase transaction according to e-commerce merchants in Canada in 2022." Chart. August 2, 2022. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1305236/leading-ecommerce-fraud-challenges-canada/
LexisNexis. (2022). Leading online fraud challenges during the purchase transaction according to e-commerce merchants in Canada in 2022. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1305236/leading-ecommerce-fraud-challenges-canada/
LexisNexis. "Leading Online Fraud Challenges during The Purchase Transaction According to E-commerce Merchants in Canada in 2022." Statista, Statista Inc., 2 Aug 2022, https://www.statista.com/statistics/1305236/leading-ecommerce-fraud-challenges-canada/
LexisNexis, Leading online fraud challenges during the purchase transaction according to e-commerce merchants in Canada in 2022 Statista, https://www.statista.com/statistics/1305236/leading-ecommerce-fraud-challenges-canada/ (last visited August 24, 2024)
Leading online fraud challenges during the purchase transaction according to e-commerce merchants in Canada in 2022 [Graph], LexisNexis, August 2, 2022. [Online]. Available: https://www.statista.com/statistics/1305236/leading-ecommerce-fraud-challenges-canada/