According to a survey carried out in Canada in 2022, 63 percent of consumers who were actively enrolled in a grocery store's loyalty program were extremely or very satisfied with their experience. Only six percent were not very or not at all satisfied with the reward program.
Customer satisfaction with grocery store loyalty programs in Canada as of February 2022
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Canadian Grocer. (February 1, 2022). Customer satisfaction with grocery store loyalty programs in Canada as of February 2022 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/
Canadian Grocer. "Customer satisfaction with grocery store loyalty programs in Canada as of February 2022." Chart. February 1, 2022. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/
Canadian Grocer. (2022). Customer satisfaction with grocery store loyalty programs in Canada as of February 2022. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/
Canadian Grocer. "Customer Satisfaction with Grocery Store Loyalty Programs in Canada as of February 2022." Statista, Statista Inc., 1 Feb 2022, https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/
Canadian Grocer, Customer satisfaction with grocery store loyalty programs in Canada as of February 2022 Statista, https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/ (last visited November 23, 2024)
Customer satisfaction with grocery store loyalty programs in Canada as of February 2022 [Graph], Canadian Grocer, February 1, 2022. [Online]. Available: https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/