According to a survey carried out in Canada in 2022, 63 percent of consumers who were actively enrolled in a grocery store's loyalty program were extremely or very satisfied with their experience. Only six percent were not very or not at all satisfied with the reward program.
Customer satisfaction with grocery store loyalty programs in Canada as of February 2022
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Canadian Grocer. (February 1, 2022). Customer satisfaction with grocery store loyalty programs in Canada as of February 2022 [Graph]. In Statista. Retrieved December 24, 2024, from https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/
Canadian Grocer. "Customer satisfaction with grocery store loyalty programs in Canada as of February 2022." Chart. February 1, 2022. Statista. Accessed December 24, 2024. https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/
Canadian Grocer. (2022). Customer satisfaction with grocery store loyalty programs in Canada as of February 2022. Statista. Statista Inc.. Accessed: December 24, 2024. https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/
Canadian Grocer. "Customer Satisfaction with Grocery Store Loyalty Programs in Canada as of February 2022." Statista, Statista Inc., 1 Feb 2022, https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/
Canadian Grocer, Customer satisfaction with grocery store loyalty programs in Canada as of February 2022 Statista, https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/ (last visited December 24, 2024)
Customer satisfaction with grocery store loyalty programs in Canada as of February 2022 [Graph], Canadian Grocer, February 1, 2022. [Online]. Available: https://www.statista.com/statistics/1304616/canada-actively-enrolled-consumers-satisfaction-with-grocery-store-loyalty-program/